Disclaimer

Last updated: August 5, 2026

This Disclaimer applies to the Velaona website, online store, product pages, articles, images, videos, advertisements, customer communications, and other content provided by Novapeak INC (“Velaona,” “we,” “us,” or “our”).

By accessing our website, purchasing a product, or using our content, you acknowledge and agree to this Disclaimer.

This Disclaimer should be read together with our Terms of Service, Privacy Policy, Shipping Policy, Returns Policy, Refund Policy, and any instructions or warnings supplied with a product.

1. General Information Only

The information available through Velaona is provided for general product-information, educational, and commercial purposes.

Although we make reasonable efforts to keep our content accurate and current, we do not guarantee that every description, article, image, video, recommendation, or other item of general information will always be complete, error-free, or suitable for every individual or situation.

Website content should not be treated as professional medical, healthcare, legal, financial, or other specialized advice.

You are responsible for evaluating whether a product is appropriate for your individual needs and for following all product-specific instructions and warnings.

2. No Medical Advice

Content provided by Velaona is not a substitute for advice, diagnosis, or treatment from a qualified physician, pharmacist, dermatologist, or other licensed healthcare professional.

You should not disregard, delay seeking, or replace professional medical advice because of information found on our website or in our marketing materials.

Consult an appropriate healthcare professional before using a personal-care, skincare, cosmetic, wellness, hygiene, or dietary-supplement product if you:

• Have a diagnosed medical condition;

• Have allergies or known sensitivities;

• Are taking prescription or non-prescription medication;

• Are pregnant, nursing, or planning to become pregnant;

• Are receiving medical treatment;

• Have damaged, irritated, or infected skin;

• Are purchasing for a child or another vulnerable person; or

• Are uncertain whether the product is suitable for you.

In a medical emergency, contact the appropriate emergency service or healthcare provider immediately.

3. Product Classification and Intended Use

Each product must be used only for its stated purpose and according to its label, packaging, instructions, and warnings.

Unless a product is expressly identified and legally marketed as an approved drug or medical device, it is not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition.

Cosmetic and personal-care products are intended only for the cosmetic, cleansing, grooming, appearance, hygiene, or comfort purposes stated in their applicable product descriptions.

Dietary supplements, where offered, are intended to supplement the diet and must not be used as a substitute for a varied diet, prescribed medication, or medical treatment.

Nothing on the Velaona website should be interpreted as changing the legally permitted classification or intended use of a product.

4. Dietary Supplement Notice

Where a product is sold as a dietary supplement, any statements relating to dietary ingredients, nutritional support, or the normal structure or function of the body must be interpreted together with the product label and applicable legal requirements.

Where required for a particular dietary-supplement statement, the following notice applies:

These statements have not been evaluated by the U.S. Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

The presence of this notice does not authorize unsupported, false, misleading, or disease-treatment claims.

Always review the complete supplement facts, ingredient list, directions, warnings, serving information, and product label before use.

5. Individual Results May Vary

Product experiences and results vary between individuals.

Results may be affected by factors including:

• Age;

• Skin or body condition;

• Allergies and sensitivities;

• Frequency and duration of use;

• Correct application or dosage;

• Other products being used;

• Lifestyle and environmental conditions;

• Individual biological differences; and

• Compliance with product instructions.

Customer experiences, reviews, testimonials, photographs, or demonstrations do not guarantee that another customer will obtain the same result.

No result should be considered guaranteed unless an express written guarantee is clearly provided for the applicable product.

6. Product Safety and Appropriate Use

Before using a product, carefully review all available:

• Ingredients;

• Materials;

• Directions;

• Dosage or serving information;

• Age restrictions;

• Allergy information;

• Contraindications;

• Safety warnings;

• Storage instructions; and

• Expiration or shelf-life information.

Use only as directed. Do not exceed a stated dosage, frequency, application amount, or period of use.

Do not use a product if its packaging is materially damaged, its safety seal is broken when a seal should be present, it appears contaminated, or it is past its stated expiration date.

Keep products away from children and pets unless the product is specifically intended for them and is used under appropriate adult supervision.

7. Patch Testing and Skin Sensitivity

For topical skincare, cosmetic, personal-care, hygiene, or beauty products, perform a patch test before broader use when appropriate.

Do not apply a product to broken, infected, severely irritated, or otherwise compromised skin unless the product instructions or an appropriate healthcare professional specifically permit such use.

Avoid contact with the eyes and other sensitive areas unless the product is specifically designed for that area.

Stop using the product and seek appropriate advice if you experience significant irritation, swelling, pain, difficulty breathing, or another suspected adverse reaction.

A statement such as “gentle,” “natural,” “dermatologist tested,” or “suitable for sensitive skin,” when applicable, does not guarantee that no individual will experience an adverse reaction.

8. Allergies and Ingredient Information

Customers are responsible for reviewing product ingredients and determining whether a known allergy, intolerance, religious restriction, dietary restriction, or other personal concern applies.

Ingredient lists and product formulations may occasionally be updated by a manufacturer. The information printed on the product packaging received by the customer should be reviewed before use.

If website information differs materially from the delivered product label, do not use the product until you have contacted us for clarification.

The absence of a particular ingredient from promotional text does not mean that the product is free from that ingredient. Rely on the complete ingredient list and applicable allergen information.

9. Images, Videos, and Demonstrations

Product images and videos are intended to help present product appearance, packaging, features, or general use.

Colors, textures, proportions, packaging details, and visual appearance may vary because of:

• Screen settings;

• Lighting;

• Photography;

• Image compression;

• Manufacturing updates;

• Regional packaging; or

• Minor production differences.

Lifestyle scenes, enlarged details, illustrations, graphics, animations, and demonstrations may be used for explanatory or advertising purposes. They should not be interpreted as clinical evidence or a guarantee of results.

Any digitally created or enhanced content is intended for visual presentation and must not override the product’s actual specifications, label, instructions, or warnings.

10. Customer Reviews and Testimonials

Customer reviews, ratings, testimonials, photographs, and other user-submitted content reflect the individual contributor’s experience or opinion.

They do not necessarily represent the views of Novapeak INC and should not be interpreted as:

• Medical advice;

• Scientific evidence;

• A guaranteed outcome;

• An official product instruction; or

• A claim that the product is appropriate for every person.

We may moderate content that appears unlawful, misleading, abusive, irrelevant, fraudulent, or inconsistent with our review standards.

Where a reviewer received a free product, discount, commission, or another material benefit, an appropriate disclosure should accompany the endorsement.

11. Influencers, Affiliates, and Third-Party Content

Velaona may work with influencers, affiliates, creators, advertising partners, or other third parties.

Unless expressly stated otherwise, their opinions and experiences are their own. They are not authorized to provide medical advice, create unauthorized guarantees, or make claims inconsistent with our approved product information.

A statement made independently by a third party does not automatically become an authorized representation by Novapeak INC.

Sponsored, gifted, commissioned, or affiliate content should include an appropriate disclosure as required by applicable advertising rules.

12. External Links and Third-Party Services

Our website may contain links to third-party websites, payment services, social platforms, applications, information sources, or other external resources.

These links may be provided for convenience. We do not control every external website and do not guarantee its accuracy, availability, security, content, or privacy practices.

The presence of a link does not necessarily constitute endorsement.

Your use of a third-party service is subject to that provider’s terms, policies, and practices.

13. Product Availability and Information Changes

Product descriptions, packaging, ingredients, specifications, prices, availability, and other information may change.

We may correct errors or update information without prior notice. However, changes will not unlawfully reduce rights attached to an order already accepted.

If a material error affects an order, we may contact the customer, offer an appropriate solution, or cancel and refund the affected item where permitted by law.

14. No Guarantee of Website Availability

We aim to keep the Velaona website accessible and functioning correctly, but we do not guarantee uninterrupted, secure, or error-free availability.

Access may be temporarily affected by maintenance, software updates, network failures, service providers, cybersecurity events, or circumstances beyond our reasonable control.

We may modify, suspend, or discontinue website content or features, subject to obligations relating to previously accepted orders and applicable consumer law.

15. Limitation of This Disclaimer

This Disclaimer does not exclude, restrict, or modify:

• Mandatory consumer rights;

• Product-safety obligations;

• Liability for defective products where it cannot legally be excluded;

• Liability for fraud or fraudulent misrepresentation;

• Liability for death or personal injury where exclusion is prohibited;

• Rights relating to products that do not match their description; or

• Any other right or liability that cannot legally be excluded.

Nothing in this Disclaimer permits Novapeak INC to make false or misleading statements or removes responsibility imposed by applicable law.

If any part of this Disclaimer is invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

16. Contact Us

If you have questions about a product, its ingredients, appropriate use, or this Disclaimer, contact us before using the product:

Velaona
Legal entity: Novapeak INC
Email: Amyperry2783@hotmail.com
Business address: 5142 N Academy Blvd, Colorado Springs, CO 80918, United States

When contacting us about a purchased product, please include the order number, product name, and a clear description of your question.

Do not send confidential medical records or unnecessary sensitive health information by email.