特定商取引法に基づく表記

Last updated: August 5, 2026

This Legal Notice provides information about the ownership and operation of the Velaona website and online store.

It should be read together with our Terms of Service, Privacy Policy, Cookie Policy, Shipping Policy, Returns Policy, Refund Policy, Payment Policy, Disclaimer, and other policies displayed on our website.

1. Website Operator

The Velaona online store is operated by:

Legal entity: Novapeak INC
Trading name: Velaona
Email: Amyperry2783@hotmail.com
Business address: 5142 N Academy Blvd, Colorado Springs, CO 80918, United States

Novapeak INC is responsible for operating the Velaona store, managing customer orders, publishing store content, and providing customer support, except where a service is independently provided by an identified third party.

The name “Velaona” refers to the trading name and online-store identity used by Novapeak INC. It does not represent a separate legal entity unless expressly stated otherwise.

2. Contact Information

For general inquiries, customer-service matters, policy questions, or legal notices, contact:

Email: Amyperry2783@hotmail.com

When contacting us about an order, please include:

  • Your order number;

  • The email address used to place the order;

  • The product involved; and

  • A clear description of your question or concern.

Do not send complete payment-card numbers, card security codes, passwords, government identification numbers, or unnecessary sensitive health information by email.

3. E-Commerce Platform

The Velaona online store is powered by Shopify.

Shopify provides the technical e-commerce platform used to display products, operate the shopping cart, facilitate checkout, and support certain store functions.

Shopify is not the seller of Velaona products merely because the store uses Shopify’s technology. Unless expressly stated otherwise during checkout, the contract for a Velaona purchase is between the customer and Novapeak INC.

Certain functions may also be provided by independent payment providers, digital-wallet providers, application developers, analytics providers, carriers, and other service providers.

Those third-party services may be governed by their own terms and privacy policies.

4. Website Purpose

The Velaona website is operated for purposes including:

  • Presenting products available for purchase;

  • Providing product descriptions and instructions;

  • Processing customer orders;

  • Providing shipping and order information;

  • Responding to customer-service inquiries;

  • Publishing store policies;

  • Providing promotional and educational content; and

  • Supporting the commercial activities of Novapeak INC.

Access to the website does not create a professional, medical, fiduciary, agency, partnership, employment, or advisory relationship between the visitor and Novapeak INC.

A purchasing relationship is formed only according to our Terms of Service and the applicable order information.

5. Product and Website Information

We make reasonable efforts to provide accurate and current information.

However, product descriptions, prices, packaging, ingredients, colors, specifications, availability, promotional information, and other website content may occasionally contain errors or require updates.

We may correct errors and update information where reasonably necessary.

If a material error affects an order already placed, we may contact the customer, offer an appropriate solution, or cancel and refund the affected item where permitted by law.

Product information must be reviewed together with the actual product packaging, label, ingredients, directions, warnings, and any documents supplied with the product.

Website content does not replace product-specific instructions or professional advice where such advice is appropriate.

6. Health and Product Claims

Unless a product is expressly identified and lawfully marketed as an approved drug or medical device, Velaona products are not intended to diagnose, treat, cure, mitigate, or prevent a disease or medical condition.

Cosmetic, skincare, personal-care, hygiene, wellness, and similar product information is provided only for the legally permitted purpose and intended use of the applicable product.

Individual experiences and results may vary.

Reviews, testimonials, advertising demonstrations, illustrations, digitally created content, or customer photographs do not guarantee that every customer will experience the same result.

Customers should review our Disclaimer and all product instructions before use.

7. Intellectual Property

Unless otherwise stated, the Velaona website and its original content are owned by or licensed to Novapeak INC.

Protected content may include:

  • The Velaona name and brand presentation;

  • Logos and graphic elements;

  • Product photographs and videos;

  • Website text and product descriptions;

  • Page layouts and designs;

  • Advertisements and promotional materials;

  • Icons and illustrations; and

  • Other original website content.

You may access and use the website for lawful personal shopping and informational purposes.

You must not copy, reproduce, republish, distribute, modify, sell, license, scrape, commercially exploit, or create derivative works from protected content without prior written authorization, except where permitted by applicable law.

Third-party trademarks, company names, product names, images, and other materials remain the property of their respective owners.

Reference to a third-party name or service does not imply ownership, sponsorship, partnership, or endorsement unless expressly stated.

8. Reporting Intellectual-Property Concerns

If you believe that content available through the Velaona website infringes a copyright, trademark, or another intellectual-property right, contact us at:

Amyperry2783@hotmail.com

Please provide:

  • Your full name and contact information;

  • Identification of the protected work or right;

  • The location of the allegedly infringing material;

  • A description of your authority or ownership;

  • A good-faith explanation of the concern; and

  • Any supporting documentation reasonably necessary to review the notice.

Knowingly submitting false or misleading infringement allegations may have legal consequences.

We may request additional information before taking action.

9. External Links and Third-Party Content

The website may contain links to or integrations with third-party websites, applications, social-media services, payment providers, carriers, tracking services, review platforms, or other resources.

External content is provided for convenience or functionality. Novapeak INC does not control every third-party service and does not guarantee its:

  • Accuracy;

  • Availability;

  • Security;

  • Accessibility;

  • Privacy practices;

  • Terms;

  • Content; or

  • Performance.

A link or integration does not automatically mean that Novapeak INC endorses or assumes responsibility for the third party.

Customers should review the applicable third-party terms and policies before using an external service.

10. Prohibited Use

The Velaona website must not be used to:

  • Violate applicable law;

  • Commit fraud or payment abuse;

  • Submit false or misleading information;

  • Introduce malware or harmful code;

  • Interfere with website security or operation;

  • Attempt unauthorized access to accounts or systems;

  • Scrape or extract content through unauthorized automated methods;

  • Infringe intellectual-property or privacy rights;

  • Impersonate another person or organization; or

  • Engage in conduct prohibited by our Terms of Service.

We may restrict access, cancel affected transactions, preserve relevant records, or report suspected unlawful activity where reasonably necessary and legally permitted.

11. Website Availability

We aim to keep the website reasonably available and functional, but uninterrupted or error-free operation cannot be guaranteed.

Website access may be affected by:

  • Maintenance;

  • Software updates;

  • Network failures;

  • Third-party service interruptions;

  • Cybersecurity events;

  • Technical errors; or

  • Circumstances beyond our reasonable control.

We may modify, suspend, or discontinue website content or features, subject to applicable law and obligations relating to previously accepted orders.

12. Consumer Rights

Nothing in this Legal Notice excludes, restricts, or modifies a consumer right, product-safety obligation, warranty, remedy, or liability that cannot legally be excluded or limited.

If a provision of this Legal Notice conflicts with mandatory consumer-protection law, the mandatory law will apply to the extent of the conflict.

Consumers may also have rights under the laws of their habitual place of residence.

For terms governing purchases, order acceptance, liability, disputes, and applicable law, please review our Terms of Service.

13. Changes to This Legal Notice

We may update this Legal Notice to reflect changes in:

  • Our business information;

  • Website operations;

  • Services or technology;

  • Third-party providers;

  • Applicable law; or

  • Store policies.

The revised Legal Notice will be posted on this page with an updated “Last updated” date.

Changes will apply prospectively and will not unlawfully reduce rights relating to an order already accepted.

14. Legal and Customer-Service Notices

Legal correspondence and customer-service notices may be sent to:

Velaona
Legal entity: Novapeak INC
Email: Amyperry2783@hotmail.com
Business address: 5142 N Academy Blvd, Colorado Springs, CO 80918, United States

Email is the recommended initial contact method.

Sending correspondence does not guarantee that a legal notice has been validly served where applicable law requires a particular method of service.

If your correspondence concerns an order, include the order number and sufficient information for us to identify the transaction.